Join us for the next Texas (Dallas) Chapter meeting on February 11th from 12:00 pm to 1:30 pm!
You may register here.
Attend this in-person learning and networking opportunity with Dynamics CRM peers in your area. Learn best practices, tips and tricks, and proven results from individual experiences to get the most out of your company’s investment.
Meeting Focus: CRM: If you build it, will they come?
Meeting Date & Time: Wednesday, February 11, 2015 from 12:00 pm – 1:30 pm CT (Please note that event registration defaults to ET. Please adjust your calendars accordingly.)
- Welcome & Introductions
- Chapter Business, CRMUG News & Events
- Educational Session
- Member Showcase
- Networking/Roundtable Discussions
CRM systems have been around for 15 to 20 years now, but we still haven’t perfected the art of user adoption. Oftentimes systems are implemented with high expectations, only to fail to meet those expectations because users don’t seem to want to use the system. In this talk, Jake will discuss user adoption best practices and how you can increase the value of your CRM implementation by getting people to use it more.
About the speaker:
Jake Horn is Founder and Principal of Volitas a firm which focuses on complex Dynamics CRM implementations and systems architecture. He began his CRM adventure in 2000 when he joined the SalesLogix Professional Services Group and has focused his career on CRM systems implementation and systems architecture ever since.