Join us for the next meeting of the CRMUG Texas (Dallas) Regional Chapter at the headquarters of the Young Presidents' Organization in Irving on Thursday, April 18th from 6 to 9 pm. This is a prime opportunity to learn from the experience of other users in your area, share your knowledge and experiences, and make valuable connections with local users who share similar goals, priorities and CRM objectives.
Meeting Date & Time: Thursday, April 18, 2013 from 6:00 to 9:00pm CST
- Convergence 2013 Review – What We Learned in New Orleans!
- Ask the Experts Session – Bring your Questions and be ready for Answers
- CRMUG News, Upcoming Events & Chapter Business
Audience: All Dynamics CRM users are welcome. We also encourage you to invite your colleagues and other users within the region. Partners are welcome to attend provided they are accompanied by a customer. Partners please bear in mind that the objective of Regional Chapters is to exchange knowledge and Dynamics CRM experience. Partner personnel should possess deep CRM expertise and refrain from sales activities.
About CRMUG Regional Chapters: Regional Chapters enhance your membership in CRMUG by offering face-to-face interaction and knowledge-sharing with other Microsoft Dynamics CRM users in your region. By having meetings centrally located within your region, users from all job roles and levels in your company can participate by only driving a short distance. All job roles are welcome, including Customer Service, Sales, Information Technology, etc. Join us so you can optimize the functionality, flexibility, performance and return on investment offered by CRM and get better results from your CRM implementation back home.
Young Presidents' Organization
600 East Las Colinas Blvd
Irving, TX 75039
We are restarting the D/FW chapter of the CRM User Group. If you are interested in attending, then please let me know.
Just drop me an email: mitch at crmaccelerators dot net
Hi everyone. I'll be teaching this class tomorrow for the CRMUG Academy:
Dynamics CRM 2011 is so much more than just a place to store your business contacts. Want to really leverage the power of this dynamic platform? Don’t miss this unique class and learn how to tap the power of features that are readily available in your CRM system. This course is open to any CRM user.
Discover some of the deeper aspects and features readily available in Dynamics CRM 2011. We’ll cover a plethora of quick refinements you can implement now to better support your business and its processes. For example, you’ll learn how the user interface can be modified easily to better capture and display information relevant to your business, and how to make sure your users are recording the correct organization. CRM 2011 also features a number of improvements to provide you with valuable business insight that you can quickly configure. In this packed class we’ll cover:
- How to create and utilize Dashboards
- Reporting basics
- Recording the right data within a CRM entity
- Using Marketing Lists
- Modifying the data entry forms
- Creating custom views
Learning Objectives: Identify and quickly leverage standard features, and how to implement changes in CRM that will better support your organization’s processes, and your data capture and reporting needs.
Instructor: Mitch Milam, CRM Accelerators
Audience: The primary audiences for this class are managers, business owners, and “super-users”. End-users may benefit from the class as well if they have the rights to configure CRM and/or the opportunity to work with their support team to do so.
Level: Intermediate. You must be a Dynamics CRM 2011 user and familiar with its basic functionality.
Prerequisites: Students must understand the following Dynamics CRM 2011 topics or features:
- How the user interface functions: views, forms, etc.
- How to create records (Accounts, Contacts, Leads, etc. ) within CRM.
- Relationship between CRM entity records.
Preparation: The detailed instructions for connecting and attending the class will be sent a day prior to class. Students have the option of connecting to the class via conference call or VOIP. If using VOIP, a microphone is required to connect, and a headset with a microphone is strongly recommended. Approximately the first 15 minutes of class will be spent ensuring that everyone is connected and ready to start.
Delivery Method: Group Internet-based
CPE Credits: Earn up to 4 CPE credits. Please request credit via the class survey, which will be distributed after the class. Class participation will be monitored and you will not receive CPE credit for any portion of the class that you do not appear fully engaged.
The CRMUG Academy offers the unique ability to learn from recognized experts while sitting at your own desk. CRMUG Academy provides an instructor-led learning environment coupled with hands-on training. You can practice the content and apply the curriculum immediately, instead of just watching. Classes are conducted with a combination of a conference call/VOIP, and a remote desktop connection. The detailed instructions for connecting and attending the class will be sent a day or two prior to class.
Note: Preview Members are not eligible for the Premium Member discount.
To maintain an optimal training environment, each person attending the class is required to register separately. If more than one attendee per registration participates, their organization will be billed for the additional attendees. With registration, you agree to the terms related to Distance Learning classes as included here.
Basic Membership Cost: $249.00
Premium Membership Cost: $179.00
- CRMUG Academy – Taking Dynamics CRM Beyond Accounts and Contacts (May 2012)
05/10/2012 01:00 PM (ET) – 05/10/2012 05:00 PM (ET)
Are you a member? If not, then consider joining and sharing.
The Microsoft Dynamics CRM User Group (CRMUG®) Announces its May Regional Chapter Meeting Schedule
CRMUG's Regional Chapters are excited to announce another round of meetings happening this May! If you haven't attended a Chapter meeting yet, you're encouraged to sign up and join us in your area. These half-day meetings are a great opportunity to learn from other Dynamics CRM users in your region – see what others are doing successfully, learn about pitfalls to avoid, and bring your own CRM challenges. There's bound to be someone who's overcome an issue you're battling today.
Find your local Regional Chapter below and sign up to participate. Invite your colleagues! These Regional Chapter meetings are free and open to all Dynamics CRM users (including executives, customer service, IT, database, and sales & marketing professionals).
Click on the Location links below to see the specific meeting times, agenda and registration information. If you do not see your local chapter listed below, please keep an eye on our May 2012 Regional Chapter website for updated details as new meeting locations and details are posted.
May 2 – Pittsburgh – Pittsburgh, PA
May 8 – Georgia – Atlanta, GA
May 10 – Florida (Tampa Bay) – Tampa Bay, FL
May 10 – Ohio (Cincinnati) – Mason, OH
May 15 – Philadelphia – Malvern, PA
May 16 – MidAtlantic (DC) – Chevy Chase, MD
May 16 – New York – New York, NY
May 3 – PacNW (Portland) – Portland, OR
May 8 – Arizona – Tempe, AZ
May 10 – Utah – Salt Lake City, UT
May 11 – California (Orange County/LA) – Irvine, CA
May 15 – PacNW (Seattle) – Bellevue, WA
May 16 – Colorado – Denver, CO
May 2 – Milwaukee – Waukesha, WI
May 10 – Minnesota – Edina, MN
May 16 – Texas (Dallas) – Dallas, TX
May 16 – Texas (Houston) – Houston, TX
May 16 – Midwest (Chicago) – Downer's Grove, IL
May 22 – Iowa – Des Moines, IA
May 23 – Alabama – Birmingham, AL
May 31 – Kansas City – Kansas City, MO
June 12 – Nebraska – Omaha, NE
May 10 – Canada (Ontario) – Mississauga, ON
May 10 – Canada (British Columbia) – Vancouver, BC
May 10 – Canada (Ontario) – Ottawa, ON
May 10 – Canada (Alberta) – Calgary, AB
May 10 – Canada (Quebec) – Montreal, QC
June 21 – United Kingdom – London, UK
If you have questions about CRMUG or the Regional Chapter program, please contact firstname.lastname@example.org.
We hope to see you soon!
-The CRMUG Team
All Dynamics CRM users are welcome. We also encourage you to invite your colleagues and other users within the region. Partners are welcome to attend provided they are accompanied by a customer. Partners please bear in mind that the objective of Regional Chapters is to exchange knowledge and Dynamics CRM experience. Partner personnel should possess deep CRM expertise and refrain from sales activities.