http://blogs.infinite-x.net Knowledge found and lost while working with Microsoft Dynamics CRM Thu, 02 Jul 2009 20:41:54 +0000 http://backend.userland.com/rss092 en   Here is the KnowledgeBase article. http://blogs.infinite-x.net/2009/07/02/crm-4-0-hotfix-rollup-5-has-been-released/ Part of an upcoming commercial utility I am building exports custom JavaScript found in a CRM installation.  I needed that functionality for a current customer project so I decided to go ahead and create a separate utility that performs that one function. Here is the user interface: ... http://blogs.infinite-x.net/2009/06/30/free-utility-released-export-javascript-from-crm/ I moved my free CRM utilities to this site today.  They mostly work with CRM 3.0 but I plan to update a couple of them soon to support 4.0. Check out the following page: Free Utilities http://blogs.infinite-x.net/2009/06/30/free-crm-utilities-moved-to-this-blog/ I have added a new poll to this blog because I’m curious about how many people actually use the CardScan for MSCRM product. http://blogs.infinite-x.net/2009/06/30/do-you-use-cardscan-for-crm/ In a previous article, I reviewed an error I was receiving when performing some JavaScript calculations on a CRM form.  I ran into the same error message this week, but under different circumstances. The user was receiving the following error message when opening a record of a custom entity ... http://blogs.infinite-x.net/2009/06/13/working-with-currencies-revisited/ Since Dynamics CRM can be so easily customized, one of the traps that CRM developers and architects occasionally find themselves in is using an existing CRM entity for a different purpose. An example would be using the Case Entity (incident) to track product fulfillment requests. Usually, when such ... http://blogs.infinite-x.net/2009/06/11/the-dangers-of-repurposing-existing-crm-entities/ Revised Thursday, July 11th. I’ve been doing a lot of work recently using JavaScript to retrieve data from CRM via web service calls.  One of the issues I ran into is the date format returned by CRM is in Coordinated Universal Time ( UTC ) ... http://blogs.infinite-x.net/2009/06/10/javascript-working-with-dates-returned-from-web-service-calls/ This is one of the primary questions I ask when starting the discovery phase of a CRM implementation.   Why is this important? This question is important to everyone because the more distractions that can be eliminated from the life of a sales person, the ... http://blogs.infinite-x.net/2009/06/10/what-keeps-your-people-from-selling/ As you probably know, the State and Status options for a CRM entity are linked together.  You can’t change the State options or values but you can change the Status options ( which are generally shown in a picklist ). On a recent project, I needed to simulate the ... http://blogs.infinite-x.net/2009/06/09/retrieving-state-and-status-options-via-the-metadataservice/ While working on a customer project recently, we added logic to prevent the user from saving should certain form conditions exist.  During testing, we found that Save events were coming from a variety of unexpected places. Take for instance the Opportunity Entity.  There are several related entities connected to ... http://blogs.infinite-x.net/2009/05/11/using-the-form-onsave-event/