If you use the Marketing module of Microsoft Dynamics CRM you may have encountered the need to add or remove a Lead, Contact, or Account to a marketing list via a workflow. CRM doesn't natively support this capability so we created a custom workflow activity to solve the problem.
How It Works
Create a workflow that calls the Marketing List Manager solution ( either to add or remove members ), specifying the Marketing List and a link to the Lead, Contact, or Account that you are working with.
Consider this example:
- You are running a marketing campaign on your web site regarding a new product you have developed.
- You have created a workflow to execute when a new Lead is created. This workflow checks the Product Interest attribute found on the Lead form.
- If the value of the attribute is that of the newly developed product, you want to add that Lead to the New Product Marketing List.
- You insert a workflow step that calls Add to Marketing List, providing the Marketing List reference and the reference to the newly created Lead, as the figure below shows:
The Remove from Marketing List solution works in exactly the same way but will remove a Lead, Contact, or Account from a specified Marketing List.
Finally, you can verify if a Lead, Contact, or Account is already part of a Marketing List using the IsMarketingListMember Activity.
Additional Downloads
- The installation and configuration documentation may be found here.
- Watch a short screencast (4:05 ) of how to configure and use the Marketing List Manager here.
Note: To watch the screencast you may need the latest version of iTunes or Windows Media Player because the video format is in MP4 format.
Pricing
$245.00.00USD per CRM Organization. Click here to order.
For Additional Information
If you have questions or require additional information, please email us at:
info at crmaccelerators dot net.
For Partners
Interesting in reselling this solution? Partners receive a 20% discount off the retail price of this solution. For additional information, please contact us:
info at crmaccelerators dot net.