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Outlook 2007 and Plain Text Email Line Wrapping
This is a bit off-topic for me, but since I ran into it, I blog about it.
So I’m testing one of my CRM add-ons which involves sending an email to an email-enabled CRM queue.
I’m sending an email with an XML packet in the email body. Unfortunately, Outlook keeps hard-wrapping the text by inserting carriage-returns which end up breaking the XML into fragments.
Fortunately, Slipstick Systems came to my rescue, as always ( anything Outlook/Exchange-related ).
Anyway, I found a reference to a KB article that mentions how to make Outlook “not wrap” plain text emails going out over the Internet.
Perfect!
Other than having to change the Registry Key mentioned in the KB article to:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0
instead of Office\11.0 ( for Outlook 2003 ), everything worked and I can get back to testing.
Development, Email
(No Ratings Yet)742 views
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Solving an undeliverable mail issue with CRM 3.0
I ran into an interesting issue yesterday at one of my customers. They have two CRM servers and a forwarding mailbox for each server. The setup looks like this:
We had an issue with the second CRM server, which just went into production, where inbound mail wasn't being sent to CRM. Looking at the forwarding mailbox, we found that all of the mail had ended up in the Undeliverable folder. After a couple of hours of troubleshooting and searching the web, I found this article from Guenter that provided the solution to our issue.
It turns out the CRM Email Router service was running under the security context of a user called CRMMail. We had to add that user to the PrivUserGroup security group for the second CRM server so that it would accept the forwarded email.
Dynamics CRM, Email (No Ratings Yet)1,545 views Loading ... -
Configuring the CRM 4.0 email router to use a POP3 account
[via Vollmer]
Michael Lu has a really cool video showing how to configure the CRM 4.0 email router to use a POP3 account.
Dynamics CRM, Email (No Ratings Yet)2,393 views Loading ...
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