About Me

I have been a technology professional for more than 20 years and have pursued a variety of roles and positions within the computer industry ranging from software development and marketing to computer systems integration. My current skills include experience in database design and development, business application design, security and patch management, change control and process management, and system integration.

I have worked for myself or as a member of the management team of small companies for most of my career.   Needing a steady paycheck and a challenge, I joined Microsoft in 1998 as a Technical Account Manager within the Premier Support division, a position I retained until my departure in 2004 to start yet another consulting group. While at Microsoft, I worked with some of the largest enterprise customers in the country as the customer's advocate within Microsoft and as their strategic advisor in matters relevant to Microsoft software.

Since early 2005, my focus has been in the areas of .NET development, Sharepoint technologies, and more recently, Microsoft CRM 3.0.

I am an independent consultant focusing almost exclusively on delivering products and solutions for Microsoft Dynamics CRM 3.0.  We work with both customers and other Microsoft Partners to make CRM work for them by performing the following services:

  • CRM System Design and Implementation
  • Remote Installation Services
  • Remote Diagnostics and Troubleshooting
  • Custom CRM-related Solution Development
  • Staff Augmentation

For additional CRM add-ons and utilities, you may visit my other company, CRM Accelerators.

In 1986 I earned a Bachelors of Science degree in Computer Information Systems from DeVry University. Outside of computers, I have growing woodworking hobby and currently reside in Coppell, Texas ( a Dallas suburb ).

Contact me:  mitch at infinite-x dot net  

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