This morning I was rolling out CRM 3.0 to a small firm that had several workstations running Windows 2000. They were formatted as FAT32.

I found out that the Outlook Client ( Desktop or Laptop version ) requires the installation drive to be NTFS.

To convert a FAT32 drive to NTFS, perform the following steps:

  1. Open a command prompt
  2. Type: convert C: /FS:NTFS
  3. Reboot
  4. Wait for it to convert the drive and reboot.

There is probably a place in the UI to convert drives, like Disk Management or some such, but I normally just use the command line since I can actually remember how to type DOS commands. :)