I got burned ( or actually slightly toasted ) by popup blockers that were keeping CRM from functioning properly.
I encountered it on one of my test boxes after installing the Google toolbar and at a new customer after installing Trend Micro's solution.
At last count the following vendors and technologies had some form of pop-up blocker:
- Internet Explorer ( SP2 )
- MSN Toolbar
- Google Toolbar
- Yahoo Toolbar
- Trend Micro anti-everything
- Symantec anti-everything
- [ and I am sure McAfee falls into that as well ]
So the lesson learned here is to always keep in mind that pop-up blockers can come from anywhere and you need to keep on top of it. Especially if you are in a situation where you may not be in control of the systems or systems software.
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[...] As I wrote in a previous article, popups can cause the CRM web client to not display at all, due to the nature of CRM web application startup mechanism. [...]