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  • Dynamics CRM 3.0: Error Accessing Reports

    Posted on July 6th, 2006 mitch Print Print 2 comments

    I ran into a very strange issue last week at one of our local customers.

    One of the users was receiving an error when she attempted to access the Workplace Reports group.

    It turns out, that for some unknown reason, she was not part of the Active Directory security group ReportingGroup, which is used by CRM to control access to the reporting server, etc.

    Adding her to this group corrected the issue.

    What I don't understand, is how this happened. This user was added to the system after the initial installation and Automatic Group Management was enabled so she should have been added to the ReportingGroup automatically.

    Anyway,if you ever run into Report access errors, check the user's membership into the ReportingGroup.

    Dynamics CRM, Reporting
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    2 responses to “Dynamics CRM 3.0: Error Accessing Reports”

    1. I had the same issue and was able to resolve it with the information from your post. Thank you, as I have been working this issue for a few weeks with Microsoft.

      Best Regards,
      Donna

    2. Glad I could help Donna.

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