This morning I was rolling out CRM 3.0 to a small firm that had several workstations running Windows 2000. They were formatted as FAT32.
I found out that the Outlook Client ( Desktop or Laptop version ) requires the installation drive to be NTFS.
To convert a FAT32 drive to NTFS, perform the following steps:

Open a command […]

With all of the stuff that is going on in my life lately, I have been busier than a one-legged man in a butt-kicking contest.
So this afternoon I'm working with MindJet MindManager planning the week ahead when I was overcome by a feeling that something was very wrong. Take a look at the following section […]

According to Morgan, my niece, this is the perfect sandwich to purchase at Subway:
Sweet onion chicken teriyaki on honey oat with American cheese toasted with mayo and black olives.
Sounds really complicated so I'll probably have to print this off and take it with me so that I don't misorder.

If you've ever spent any time creating or changing security roles, you know that it can get a little bit on the tedious side because you must click on each of the security role icons until it cycles to the properly security level.
The following figure shows the default security roles for the CEO:

There is a […]

If you ever need to manually or programmatically generate XML that will be Imported back into CRM, you need to make sure that you do not accidentally insert any literal strings that will cause the XML interpreter problems reading the file.
Here is a list of characters that must be "escaped" to prevent problems:
""  needs to […]

I'm doing a CRM 3.0 installation for a small company and they have some Classification attributes  that help them describe there membership ( Accounts ).
One of the Classifications has 63 options and rather than entering those one by one, or cutting and pasting the data into the XML file, I wrote a little utility that […]

For some reason, the word testicals is NOT in the Microsoft Word 2003 dictionary.
But the word vagina is.
Go figure.
 

I got burned ( or actually slightly toasted ) by popup blockers that were keeping CRM from functioning properly.
I encountered it on one of my test boxes after installing the Google toolbar and at a new customer after installing Trend Micro's solution.
At last count the following vendors and technologies had some form of pop-up blocker:

Internet Explorer ( SP2 […]

Here is an update to the very first article ever published on this blog:
Hiding a tab on a data entry form in CRM 3.0
The only side-effect of the technique outlined in that article, is if you hide a tab in the middle of the tabset, there is an awkward blank spot.
A couple of weeks ago […]

[via MarkItUp]
It turns out that if I was a drink, I would be the following:
 

You Are Sex On the Beach

When comes to drinking, you like it to go down smooth.
You really don't like the taste of alcohol - just its effect on you.
So, you're proud to get drunk on fruity, girly drinks.
Because once you're […]