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  • Dynamics CRM 3.0 Outlook Rule Deployment Wizard Issue

    Posted on May 22nd, 2006 mitch Print Print 2 comments

    Here is a strange little issue that you will run into when you run the Rule Deployment Wizard to place the CRM forwarding rule into each CRM user's mailbox.

    At some point it will allow you to select the names of the people to deploy the CRM Rule to. When you click Next, it will do something magical and show you a list of people who have "passed" or something.

    It is probably at this point where you see a list of users but the Next button is disabled.

    This is where the issue lies. What the Rule Deployment Wizard has done is to show you a list of users it has approved to recieve the rule.  To make it actually work, you have to select the users to which you would like to see the rule deployed.

    Once you select the users, the Next button activates and you can continue on with the process.

     

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    2 responses to “Dynamics CRM 3.0 Outlook Rule Deployment Wizard Issue”

    1. Could you please tell me how the RDW can recognize the users which is created in Exchagne 2007?

    2. Mitch,

      Thanks for putting together this site, its been helpful to me. I ran across this page when I was searching for solutions to a problem I had with the Exchange Router. I have a few users in my system that simply will not get added successfully. No idea why yet, if you've ever seen this I'd love to know how you fixed it.


      j.

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